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Privacy Policy

Last Updated: January 2025

At Join The Unplug, we respect your privacy. This policy explains how we collect, use, and protect your information when you use our website and services.

1. Information We Collect

Information You Provide

When you sign up for our email list, purchase a product, or contact us, we may collect:

• Contact information: Name, email address
• Payment information: Credit card details (processed securely through our payment processor - we never store your full payment information)
• Communication: Messages you send us via email or contact forms

Information Collected Automatically

When you visit our website, we automatically collect certain information:

• Usage data: Pages visited, time spent on pages, links clicked
• Device information: Browser type, operating system, IP address
• Cookies: Small data files that help us improve your experience (see Cookie Policy below)

2. How We Use Your Information

We use the information we collect to:

• Send you the resources you requested (like The 7-Day Attention Reset)
• Communicate with you about our products, services, and content
• Process your orders and send receipts
• Respond to your questions and support requests
• Improve our website and understand how visitors use it
• Comply with legal obligations

We will never:

• Sell your personal information to third parties
• Share your email address with other companies for their marketing
• Send you spam or emails you didn't sign up for

3. How We Share Your Information

We only share your information with trusted service providers who help us run our business:

Service Providers We Use

• Email Service Provider (GoHighLevel): To send you emails and manage our subscriber list
• Payment Processor: To securely process your purchases
• Analytics Tools (Google Analytics): To understand how people use our website
• Web Hosting: To host our website and store data

These service providers are contractually obligated to protect your information and can only use it to provide services to us.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or if we believe disclosure is necessary to protect our rights or safety.

4. Your Rights and Choices

Email Communications

• Unsubscribe: You can unsubscribe from our emails at any time by clicking the unsubscribe link at the bottom of any email

Access and Control Your Data

You have the right to:

• Access: Request a copy of the personal information we have about you
• Correct: Update or correct inaccurate information
• Delete: Request that we delete your personal information (subject to legal obligations)
• Export: Request a portable copy of your data

To exercise these rights, email us at [email protected].

5. Cookie Policy

We use cookies and similar technologies to improve your experience on our website.

Types of Cookies We Use

• Essential cookies: Required for the website to function (e.g., remembering items in your cart)
• Analytics cookies: Help us understand how visitors use our site (via Google Analytics)
• Marketing cookies: Track website visits to show relevant ads

Managing Cookies

You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.

To opt out of Google Analytics tracking, visit: https://tools.google.com/dlpage/gaoptout

6. Data Security

We take reasonable measures to protect your information from unauthorized access, including:

• SSL encryption for data transmission
• Secure payment processing through trusted providers
• Regular security updates and monitoring
• Limited access to personal information (only team members who need it)

However, no method of transmission over the internet is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Data Retention

We keep your information for as long as:

• You maintain an active account or subscription with us
• Needed to provide you with services
• Required by law (e.g., tax records)

If you unsubscribe or request deletion, we will remove your information from our active systems within 30 days, though some data may remain in backups for a limited time.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it.

9. International Users

Join The Unplug is based in the United States. If you are accessing our services from outside the US, your information will be transferred to and processed in the US, which may have different data protection laws than your country.

10. Changes to This Policy

We may update this Privacy Policy from time to time. If we make significant changes, we'll notify you by:

• Posting a notice on our website
• Sending an email to our subscribers
• Updating the "Last Updated" date at the top of this policy

Continued use of our services after changes means you accept the updated policy.

11. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information we collect and how we use it
• Right to request deletion of your personal information
• Right to opt out of the sale of your personal information (note: we do not sell personal information)
• Right to non-discrimination for exercising your privacy rights

To exercise these rights, contact us at [email protected].

12. European Privacy Rights (GDPR)

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Right to access your personal data
• Right to rectification of inaccurate data
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent

To exercise these rights or if you have questions about GDPR compliance, contact us at [email protected].